April 24, 2012
Just wanted to let you know that we are very pleased with the quality of the commercial sauna heater we received. It is super fast in heating the room and built very well.
Please forward this to the powers that be and I will personally be promoting your product to our clientele.
Adonis Spa Inc.
1060 Main Str.
January 19, 2012
I'm sending you this email (which I rarely do....), just to tell you how happy I'm with the Sauna you supplied me. My expectations were high - but the final result exceed it....
Its so perfect - both built and finish quality and performance!
Thank you very much! I'll definitely order again from you and recommend your company to anyone I know!
I have been meaning to get back to you for awhile regarding the sauna materials now that I am all finished and everything looks so beautiful. Mostly, as a lover of wood, I was highly impressed by the quality, the consistency of the milling, the attention to sanding: all was practically perfect. Hardly a board I couldn't use both sides - all perfectly straight and dry. Honestly, that was the best thing about ordering your kit - the wood quality.
Dear Mike, Maria, and Maia,
Saunafin made my wife and I very happy with your service, quality and pricing. We are delighted with our Sauna.
In our home remodel we carved out a 7' by 7' room for a Sauna. But we were not sure how to get the Sauna designed for our needs. My first contact with Maria I learned that as a matter of principle you did not sell an "always on heater". This informed me that you wanted to give me the right product not just sell me something.
We put in a few extra touches that that add to our enjoyment I was guided by Saunafin to get a marine speaker so we could have music without having the speaker melt. Another technical detail provided by Saunafin were vertical. It looks wonderful 3 by 3 window in our Sauna. We were assured by Andersen Windows that the double pane vinyl would not melt. The window and, on the opposite wall, a Saunafin glass door make it very special. One other thought is our approach to getting the hot air to move in the room. We have a Japanese dance "performance fan" (18 inches) that we occasionally wave at the ceiling and it circulates the most intense heat.
I had one problem after about year. The heater stopped working, but Mike explained how to reset the breaker on the heater and how to avoid my problem in the future. Easy to get service from an expert!
Our sauna is a treat for us several days a week. The quality of the cedar wood, insulation, heater and overall design all contribute. I am grateful for the guidance we got from the Saunafin team to make our Sauna a great buying and using experience.
Sharon and Frank C.
-- Los Gatos California
November 29, 2011
Last January we had a custom Saunafin Sauna installed in our new construction house. It was a 5ft by 7ft sauna, with a Tylo Combi heater. It was a complicated process as there were several custom features such as accent bench lighting, a water
faucet, a custom door, custom window, as well as a very tight spacing.
I am very particular and we had many back and forth emails to try and get things right.
We have now been using the Sauna for 6 months. I would like to thank you for all your efforts and complement you and your
crew on your work. The design was perfect. The bench sizes work just great. The carpenter was outstanding and everything
still looks great.
I would gladly be a reference for anyone else who is concerned with how things will turn out.
The accent lighting in the lower bench has worked out well. We used LED step lights and a wider board for the lower bench.
Once again, thanks for everything and please pass my thanks on to the carpenter.
I have enclosed some pictures for your scrapbook.
Dear Saunafin people,
We’d like to take a moment to say “Thank you” for our beautiful new cedar sauna.
After a little research we decided to go with Saunafin and did not regret this decision once. The customer service was very helpful in selecting the right size and model of the heater unit for our needs and the sauna kit arrived promptly on time and with NOTHING MISSING. We assembled it during the course of the weekend and IT IS PERFECT. Tylo heater unit is everything we hoped it’d be and cedar walls and selves emanate such divine smell, you don’t want to leave the space. And then, after the bathing session is over and we open sauna’s door to let it dry, entire house is filling up with aroma of birch and cedar :)
Thank you, Saunafin, once more for a great product and exceptional service!
Very satisfied customers,
Nissim and Olga
Brooklyn, New York
Schoen guten Morgen, Maria
I have now completed the sauna and am very satisfied. Attached please find a series of photos, permission for which I freely give you to publish in your catalogues, web site etc.
I want to thank you for excellent pre and post sale support, especially the fast shipment of the new emitter. I would most certainly recommend your company and its products. I got great satisfaction from doing this and I have a very happy wife.
All the best,
I finally got around to take some pictures of the sauna. We got our kit from you at the end of January.
It worked out great and we enjoy it.
The materials you supply are very good and everything went together well. A basic rectangular sauna would have gone together very quickly. With our shape there was more time involved in cutting, so I was slower at getting it done. Also you can see by the one picture the "hidden" style door we used for the room behind the sauna (left of the heater).
When anyone asks I let them know we bought the kit from you. We have been satisfied and would recommend you to anyone looking for a sauna kit.
St. Marys, Ont
Thanks for the great sauna kit! It took a few months with some procrastination on my part, but the sauna is lovely! We were working on other parts of our basement renovation, and in the middle of a very hot July here, the last bits of the sauna (the trim and the heater installation) had to wait until this last weekend.
I wanted to point out a few things that came up along the way -
1. My neighbor who is an old "Pennsylvania Dutch" carpenter helped me with the framing and was very impressed by the quality of the cedar, and boy is he tough to please (he rarely buys lumber from Lowe's or Home Depot - he usually gets it from other smaller mills locally).
2. The installation was remarkable easy and all of the boards were of extremely high quality - there was literally no waste. All of the tongue in groove slipped together neatly and snugly. Your estimation of how much wood we would need was right on. I saved a few small end bits to shave up and use next time I smoke some salmon on the grill.
3. The packaging and delivery was excellent - everything came in time and in tip-top condition.
I would happily recommend you to anyone looking for a sauna.
Kiitoksia teille and nakemin!
Our sauna is built and we are very pleased with how it looks and more importantly how enjoyable to use. The pre-fab kit [ 4' x6'] was well packed upon arrival...instructions were clear...together in and trimmed in one day. Really a high quality build. Thank you for your customer service and personal help with custom designing a layout that would fit our needs...
Satisfied customer in Connecticut.
Helga and Jay
I was finally able to build my Sauna (inside only, as I am waiting for the insulation inspection and then the plastering contractor to finish the room). It was a great experience, the instructions were helpful, and the result continues to blow me away. I have used it twice already. It is Memorial Day weekend here and I opened the pool as well. Due to the long and cold winter in Massachusetts the water temp is still in the 50's (14° C), but after the Sauna it feels just right. Thank you Saunafin!
Here’s the photos, sending smaller versions for your review – if you’d like higher resolution, happy to send.
Recommendation: “We are delighted with our new Sauna and the quality of the product. We used a kit in our new home construction and the Sauna folks (Maia) worked with our builder to create a space that is both functional and accommodating.”
Hope this finds you well and thanks so much.
Our new sauna at the University city recreation centre looks fantastic. Thanks for a great job.
Maria, I want to sent you a quick note to say how much I appreciate the quality and easy of assembly in your sauna unit I supplied to my customer. I found all the pieces in perfect condition and the assembly went very quickly.
My customer is very happy this the final product. I have been a contractor - carpenter of over 30 years and this was one of the best products I have experienced. Thank you for a fine product.
Bill Austin President
BB&C Construction LLC
C/O Saunafin Saunas and Steam baths
As you are aware, I ordered a 6x8 sauna kit two weeks ago. Although I had done some research into pre cut kits, it was certainly not something I was aware of or had any idea of the nuances involved in not only ordering the kit, but the assembly required.
You virtually walked me through the process, making certain I understood what it was that I needed, including veering me away from some of the items I thought I needed, and making certain I ordered other items I didn’t think I needed but in the end made my sauna more enjoyable. I would well imagine that most customers are very much like me, in that they have a reasonably good understanding of what they want however, have no idea of exactly what they need.
I must tell you, it is a difficult decision to provide a credit card number over the phone for a purchase of this magnitude, to a person in another country, for a product you will in all likelihood only purchase once or twice in a lifetime. You made this decision very easy, and were most helpful in explaining all areas from shipping to construction.
When I received my sauna kit, I was truly amazed at the way in which it was packed, marked, and the care that was taken to insure all the correct pieces were in the kit. The kit truly does contain everything you need to install your sauna kit, including extra lumber in the event a mistake is made in cutting or installing by the homeowner. It just got better as I opened and began to install my kit; the quality of the materials, the beauty of the wood, the care taken to explain what items are in which carton, and again everything I needed was in the package I made less than 12 cuts for the entire kit, and this was only trimming the corner molding and cutting the top pieces of wall planks.
I am so impressed with the quality and the service I received, that I would be willing to allow you to give my name and number to any potential customer as a referral.
Once again thank you all at Saunafin for great customer service and a great product.
Art & Marie
Jefferson City, Montana
|Dear Saunafin Staff,
Thank you for providing exactly what you promised. Getting things to a
remote island in Alaska can be a challenge, especially a pre-fab
sauna! (The only casualty in shipping was a broken head rest bracket,
which will be an easy fix).
Assembly was as advertised and within 48 hours of delivery the sauna
is installed and broken in. Customer service was very responsive when
there was questions regarding the shipping and the quality of
workmanship in the sauna itself was very evident during unpacking and
We really appreciate your professional and personal way of doing
business and will recommend your company to anyone in the market for a
Father Innocent (Daniel) Dresdow
I wanted to say thanks for all your help with my sauna purchase. I received the kit and immediately started the installation. The quality of the cedar far exceeded my expectations. The kit went together rather easy and looks fabulous. Pass along my thanks to Mike as well, I had only one question and it was easily answered. Should I move i'll be contacting Saunafin for another sauna.
Dec 20, 2007
Mike, I want to express my appreciation for your assistance in helping me choose the right sauna specifications and the excellent work of your company in manufacturing it.
The sauna was delivered on - time as promised.
The workmanship was excellent.
It was very easy to assemble.
The functionality is marvellous. The Tylo heater is exactly what I hoped for.
I wish you success, and I will certainly recommend your company to all my friends and contacts I will be happy to serve as a reference for any potential customer.
My best wishes for happy holidays and a great 2008 to all the Saunafin team.
Joulupukki came at Samhain this year! (To mix the Suomi and Celtic and seasons a bit--but saunas ARE magic.)
Richard Schneider's partner Misha (the resident Finn) here to say that the modular sauna kit arrived this morning after a day's delay between Yellow and the local freight company.
What an AWESOME Halloween treat. Tonight we'll celebrate the Celtic new year by lugging the panels to our bedroom...and piecing them together.
I couldn't resist cutting open one of the shipping cartons, just to sniff the wood. It was so wonderful, I got tears in my eyes. The panel on top is also lovely. I'm going to want to sleep in there.
I thought perhaps I could apply my ample stocky strong peasant genes to hauling and sorting the components before he gets out of his afternoon meeting, but I will definitely need Richard's help. My gosh, they're so SOLID. I can't wait to see all the pieces.
On behalf of the Sinexes/Sennekkes, who came to the New World in 1656, and stayed Suomi despite everything, I wish you kiitoksia oikein paljon--many many thank-you-very-muches.
Richard and I shall be in touch, as promised, with photos when we have it in place.
misha Michele S
Hi Mike: As per our conversation last week, I would like you to know that we are very pleased with our one-person sauna. We built a little room for it off our bedroom and we are using it every night. I am a cancer patient and my doctor recommended the use of an ultra-violet sauna. So hopefully, it will also improve my health. Thanks again for a great product and great service.
Regards, Jacqui Webb and Barry Field.
Cummer Park Community Centre
Sept. 12, 2007
Just a short note to pass on the praises from our members on the new sauna. Once again you and your crew did a beautiful job of removal and installation and on time. It looks great and our members who use it regularly are enjoying it immensely.
Cummer Park CC
May 19, 2007
I want to tell you how thrilled I am with my new "toy". I have only had the infrared sauna for about a week and use it every day.
The results from using the infrared sauna are already manifesting in my body. I am feeling a different energy level; my constant back pain is relieved after using the sauna. What a super cleansing of the skin!
Today I was able to "sweat" for a longer time (40 minutes). Began with 15 minutes and built up each day.....I love the time I spend in the "toy" because it is special time for only me, myself and me!! I become so engrossed in my book (which is kept next to the sauna and only enjoyed during my special sauna sessions) that the time flies and I look forward to the next time I am able to spend relaxing.
Thank you for the service you provide and especially for the quality help given answering my questions on the phone. It has been a joy dealing with your company.
Dear MARIA at SAUNAFIN,
The best and healthiest thing we have done, is to purchase and install the INFRARED SAUNA from you.
In the short period we have insatllaed and used it, we are feeling SO MUCH BETTER.
My Son helped to install it and is ENVIOUS of our being able to ENJOY A HEALTHY "IN HOME" SAUNA treatment. (He wants one in His home)
Our sincere thank you, for a VERY WELL BUILT PRODUCT, and YES, it is easy to assemble, as you advertise.
Gertrud & Wilfred B
Salem, New Hampshire
Upon bringing the 4’ X 6’ custom kit home from Saunafin, I was prepared to spend days, even weeks to do the install properly, when it was complete about 10 hours later, I had to double check that I had actually put everything in correctly, it was perfect.
The packing list was accurate down to the screw, and the logic of the assembly was simplistic. Although they supply a few extra cedar pieces in case of errors, they were not needed, the install couldn’t have been more straight forward.
Thanks again Saunafin for working with us to lay out a comfortable and relaxing sauna (which we use several times a week), and for having all the necessary accessories to make our space an indoor get-away.
I would like to express my great satisfaction with the product I bought, and the service you provided. I have finally built the sauna, and have experienced a great löyly. I will recommend your product to all my friends who might be interested. I'll be happy to be a reference for your potential customers.
Have a nice holiday season.
Dear Sauna People;
We received your Sauna January 11th, installed it the 12th. I must tell you that it went together like clock work. Would like to applaud your organization on their expert craftsmanship.
Cherokee Village, AR
I certainly appreciate your quick response in sending me
a replacement EPC control for my sauna. The new unit corrected my problem with the light. I'm returning the defective control by mail today (12/21/05).
Thanks again for your help. My Sauna is beautiful and surpassed my expectation's on the quality and customer service of your company.
Happy Holidays from a satisfied customer.
When I was ready to buy sauna I made an extensive research on the market.
And my choice was Saunafin. They offered me the very good price. In
addition to that I've got good quality product and excellent customer and
Package includes easy to follow instructions. So, I'm not really experienced handyman but I was able to built sauna by myself.
I already have sauna in my hose for four years, since that, it's most
favorable place to spend time with my family.
If I will have a chance to build one more sauna I would definitely go to
Saunafin. Highly recommend their products.
Sergey and Natalia.
I received my sauna about a week ago. Just wanted you to know how pleased I am with your product and service. I love it and so do my neighbors.
New Port Richey, Florida
Dear Saunafin Management, Mike Maia and Maria:
Thank you so much for the Beautiful Sauna, Pre-Fab Model.
It has been such a pleasure dealing with you individually I am a little sad that now that it is up I won't be talking with you guys.
I manage a business in the United States, Los Angeles and I am not used to dealing with such courteous and professionalism combined with the high level of real affinity that your people have for making the experience such a pleasure.
I found you on the internet and must have had dialogue with Maia and then Maria and even Mike at least 20 times between the emails describing my design, which you custom built and the additions that were added.
Every time I spoke to any of your team I felt like I was speaking to a best Friend, you guys are so warm and friendly and seem to have all the time in the world for even the simplest of questions.
I am sending some jpegs of the finished product, as it looks like a Swiss chalet.
If you ever need a reference or have someone who is uncertain that they are dealing with the very Finest company who really care about their customers as much as their own family, or so it seems, please have them email me and I will verify what I have written.
P.S. I have about 100 photos at all stages of development, so if you would like I can send you more, especially of the Roof construction.
Maia as per phone conversation Sept 6 2005
The Sauna Kit purchased from you was a treat to install.
The B O M and instructions where accurate and well illustrate.
I would highly recommend your product to others.
Thank you again very much
We installed your sauna kit in our basement, and the results exceeded all our expectations! First of all, the kit was made to perfectly fit our dimensions and all the materials were of excellent quality. Secondly, we never thought it would be such a heavenly experience and that we would spend so much time enjoying the sauna! And finally, we just feel ourselves more healthy, relaxed and just more happy with our lives!
And by the way - your prices are the best in town!
Thank you very much for the new quality of our lives!
Wish you all the best,
Elena and Michael, Woodbridge
April 10, 2005
Just a note and a thank you. The sauna arrived in great condition and was super easy to assemble. The instructions were not great but the unit was so simple
I really didn't need to use them. If Saunafin needs a reference, I'd be happy to oblige.
Hi Mike...the sauna arrived mid day Friday, right at my driveway. I put it together in about 2 1/2 hours of leisure time, and we used it after dinner that first nite, and each nite since.
It works exactly as advertised...and we just love it! After my neighbors see it...you may get some more orders.
Thanks once again, for your correspondence, and your fine product!
Sincerely, Ray C
Kettle Falls, WA
I recently purchased a sauna from your company and it is in use. It is a wonderful escape from the north country winter.
The quality of the product is excellent.The service extended by the employees is also commendable. I am very pleased -
and will not hesitate to tell others about your company.
Best wishes for a prosperous and happy New Year.
Rose S - Malone, New York
here are some pics of my completed 5+7 sauna.i built it in 5 weeks putting it inside my garage.i did the framing and electrical myself never having done neither before.
i covered the outside with paneling put on horizontally.i made the trim from cedar 2+4.i did modify the heater guard making it heavier from cedar 2+4 also.
thanks for the fast delivery.im very pleased with the quality of the kit.i now have a place to spend the winter!
We purchased your sauna a couple of months ago - I just wanted you to know we are enjoying it immensely! I know our health is improving each week we utilize the detoxing abilities of this wonderful sauna.
All in this family have noticed an increase in energy, better skin condition, increased metabolisms, and overall improved attitudes due no doubt to the infrared effects on the mood sensors of the brain.
I am so glad we purchased from your company, and we are very pleased with the perrormance of your machine. Thank you for all your help with our decision to purhase from you.
Donna and Jeff P
Its a beautiful job - thanks so much. But if you have the time I would appreciate you coming by to make sure I put the rocks in properly and show us how to use the deep water basin best. I could hand you over the cheque for the balance at the same time and you could admire the unusual construction and the handiwork of Vladimir and Geoffrey - and maybe even take a few pictures of if this handsome construction for future customers!
How are you? Hope you had a good holiday season and all the best for the New Year.
been so busy using the Sauna that I didn't get time to thank you sooner. The family is busy
using the Sauna too and must admit you and your people did a good job. We were not sure
how it would turn out specially because it was in the bedroom. Now that it is done, we think it
was a great idea and thanks to you for making it look wonderful.
If you ever need to show a potential customer who may be considering installing a Sauna in
their bedroom, we would be happy to show them what you have done.
This was a sauna installed into an existing master bedroom walk-in closet
I just wanted to drop you a little note from USA. I bought your sauna over two years ago and I tell everyone how great my experience was from start to finish.
rdering it was a little scary since it was so far away but amazingly, you handled everything well. I ended up getting the 6 to 8 person sauna (just couldn't resist Ha/ha) and it truely is my prize!
Thanks for the great and honest service.Your total pricing was much better then anything here and I love the quality of your wood.
It is not like me to go on and on but I really don't want you to think that your service and customer care went unappreciated. Please fell free to use this for any future prospective buyers. They may e-mail me at any time. Again thank you for the terrific product and service.
May 26, 2004
To All At Saunafin co.
I bought a 5x5 Kit two and half months ago I waited till now to write because I want to see a whole months electric bill.
I have the Tylo Combi.
I just want to say that the kit is very easy to Install received a day early from Canada. I put it together in about 5 hr. it was perfect. also the info about what it would cost in electric was a little high. I recommend that any one who like steam and sauna get the Combi. The quality of the wood and the 2x4 construction of the sauna is better than any I could find here in the states.
Flagler Beach Fl.
May 29, 2004
I have received not only ur email but a call from the shipping company. Our sauna will be delivered on Wed.
I shouldn't speak too soon but I want you to know that it has been so wonderful dealing with you. I will definitely recommend you to everyone. You know what your talking about, you were of your word to ship so quickly, and very pleasant to talk to, no hidden costs, or hidden extras. I wish all the companies I have delt with were 1/2 this wonderful... All I can say to you is Thank You.
I hope I enjoy our sauna as much as dealing with you. Thanks so much once again.. I will get back to you when we receive it and try to put it together.
We will let you know how easy it is...talk to you soon.
Here are a few pictures from our Sauna we build last year by Parry Sound. Remember, I promised to send a few. We are very happy with the Sauna, and your Service.
I ordered my kit a few weeks ago and I just wanted to let you know how
happy my wife and I are with it. The quality of the material was perfect. My
problem is I had not anticipated the ticking of the timer. Although it's not
excessive it is slightly distracting during the peaceful, quiet time we
spend in the sauna. Can the electronic timer be installed without having to
Again, thanks so much.
I just wanted to drop a line to say I'm very happy with the sauna that as purchased from saunafin. The instructions were very easy to follow and the unit was completed by myself in 3 days.
The Tylo heating unit that was purchased with the kit performs very well & my wife enjoys it thoroughly. I would also like to thank you for you attention to the situation that I had and how you handled the call. I have also shown this unit to a few friends who are thinking of installing one in the future.
Installed the unit right after Xmas. Just in time for our vacation to Cancun, more importantly, our return! Unit works great. I am so glad
I ordered the larger unit (SM7) as the heat up time is fast (125sq.ft - tile). Probably takes 5 minutes from the start of steam to hot room and another 5 minutes until tile and room are hot enough that one can shut it off for a couple of minutes.
The electronic control 'inside 'is the key to the whole thing! Some of the competitor models have manual timers outside and after the first use one can see the drawback of that. If you ever want someone's email address to send a prospective customer, feel free.
I sent an email to Steamist asking about cleaning (maintenance schedule and how to clean). If you have suggestions, please reply. Otherwise, thanks again. My wife and I are happy customers!
I'm happy to report that the sauna arrived safely last Wednesday, and this past weekend we managed to get the wiring done and the sauna itself assembled, up, and running over the week-end.
There was one minor omission in the shipment: there was no ladle with the bucket and other accessories. We’d appreciate your sending us one, as we have not found it easy to locate a wooden ladle; it was an uncharacteristic lapse from an otherwise flawless package.
The product is superbly designed; my only suggestion is some better instructions about installing the heater itself in the unit. And I must say the instructions included with the Tylo SS-7 were unnecessarily difficult because they insist on writing one book to cover all their many units, and the flow of instructions was a bit like following a maze.
Still, we look forward to many lovely sessions in the sauna and will happily recommend your company to friends.
Best wishes for the holiday season,
I wanted to drop you all a quick note and tell you about my Saunafin experience. You are more than welcome to include me on your referral page.
As your average American consumer, I was a little nervous at first about sending a bunch of money across the border, but you folks handled my whole situation so well, I actually ended up being very happy in doing so.
My construction situation was unique, and I ended up going with a fairly large alternative layout. Maia and Mike were great in helping me to work through my particular concerns.
The kit arrived in only a few days, which was nothing short of amazing, it being the week before Christmas. Everything was packed well, and survived the trip. I spent 3 solid days, with a lot of help from friends and family, but the result is absolutely beautiful. I did have to do some miter saw work, and I would have been happy with a few more screws and a few less nails, but all in all, the entire construction experience was very enjoyable (for a guy who is **not** a carpenter). The materials provided were just right for the job, and the clear cedar is gorgeous.
In summary, I can't say enough good things about the whole deal. I would highly recommend Saunafin to anyone wanting to install a *quality* sauna. There is nothing quite like shutting off the TV and going to take a sauna whenever the urge strikes, and the whole thing pays for itself in the increased property value of my home.
Eric G. L
Colorado Springs, CO USA
Just thought I'd drop a note of thanks. I ordered a material kit for a 5' x 6' corner entry, which arrived 2/7. I did the construction over the past two weekends and it was fully operational as of Sunday.
Everything is working great and it is awesome and relaxing!
Thank you again for all your help, bellow is my follow up on your request.
When I decided to build a Sauna I was looking for two criteria's, excellent quality of the material and reasonable prices.
Without any doubt now looking back, Saunafin met these criteria.
To my surprise beside these two qualities I was bargaining for, I also got outstanding service in no small part to the great assistance I received from Maia Zelyuk. From my first encounter with her to the last I felt her great enthusiasm, knowledge and love for the job she is doing. I wish that more people like her are around us, it would make our lives much easier.
Without doubt I strongly recommend Saunafin to everybody who wants a good sauna and exceptional service for an excellent price.
With great respect for the people at Saunafin,
We are done. The sauna is complete and in use. All I need is for my robes and towels to arrive. Attached is a collage of pictures of the completed product. I actually recorded the whole process and have 22 pictures.... but I will spare you from having to view them all! The one attached is the one I have posted on our website.
Thank you for providing a great product at a great price. Your service was great as well, and you were very patient with us. Thanks again. If you ever have anyone in our area who would like to view your product before purchase,
send them to us. You would be proud to see what we have created in out backyard with your sauna kit.
Rol & Sarah D
Adobe Nido Bed & Breakfast
Our website: http://www.adobenido.com
Click for larger image
I just thought I ought to send a note thanking everyone at Saunafin for your wonderful product. My wife and I are enthusiastically happy customers. We finished the installation of our sauna about a month ago, and it's just spectacular. My wife was not wholly enthusiastic about this project, having
sauned only once or twice in her naïve past. But now she is a fanatic! If Sherrye doesn't have her DAILY sauna, she gets really cranky.
The lumber materials (after replacement of some trim boards that were damaged in shipment) are excellent, better than expected; the heater (CW-STL) is an exceptional piece of work, works perfectly; your Web site is a no-frills, information-packed, easily navigable source of pertinent information. Count us as thoroughly satisfied customers.
My contractor, who installed the sauna as part of a much larger building project that included a sizable deck adjacent to a large screened-in porch (the sauna is adjacent to the porch on the opposite side from the deck, an outdoor installation affixed to the exterior of the house and accessible by a walkway of about 20 feet that leads to the sauna from the porch, had never before installed a sauna. He had only a little trouble following the enclosed instructions.. If you're interested in what my contractor would recommend as additional information for those ignorant of the proper procedures of building a sauna, I'll share that with you. It really is a thing of subtle beauty. We should send you a picture.
One question and one problematic comment, however: (1) Why does the little red light on the TPT3 control panel stay on all the time, whether or not the sauna is on? Is that just to provide confirmation that the unit is properly connected? Or does that result from some sort of error in the wiring? (2)
Initially, the timer would get "stuck" at about the midpoint of its cycle, that is, would stop ticking and, in fact, cut off current to the heater. After a couple of weeks, however, that problem seemed to have disappeared. The timer-heater has not stopped during a set term of operation for a couple of weeks.
All in all, we are very happy with our purchase and have already bragged on Saunafin to our friends.
Thanks for your help during my initial inquiries, through the matter of the damaged shipment, and for further information you may provide.
White Bluff, TN
March 30, 2001
Dear Ladies and Gentlemen,
My name is Mark B.
We bought your sauna at the end of last year and using it about three month.
My wife and I would like to thank you for such good product. We really enjoy it.
We take a sauna two - three times a week and every time we feel like we were born again.
Any way thank you for good product and I'm trying to promote it among my friends.
Arlington Heights, IL USA
Just a short note to let you know how pleased I am with the 4 x 5 Sauna Kit, which I purchased from you. The parts list was perfectly correct, the parts were all in excellent condition and were more than adequate to meet the needs for my sized sauna.
The quality of both the lumber and other materials was excellent. The instructions were good and I was easily able to complete the full installation in four normal working days. I only had several minor questions and you were readily available on your toll-free number to answer those.
I have already received numerous compliments on its terrific appearance and performance, and as you guess we are giving it extensive use.
Thank you again, and you are most welcome to use my testimonial for whatever purpose you deem fit.
20 Grosevenor St.
Great job on the sauna - as always. Looks fantastic.
I must admit the load was bigger than I had anticipated. We did get across the Boarder without any hassle. I'm glad we decided to use your Broker. I can't imagine doing it without their help.It took about 45 minutes.
I started assembly on Friday and finished on Sunday about 22 man hours including the Electrical which I did myself. It looks Great, I've had several complements on it. We had 5 people in it on Sunday night. We shared a small glass of Finlandia Vodka, each adult taking a sip the child in the room could only smell it. We then christened the sauna with a little of the Vodka for good luck.
Thanks for all the help.
White lake, MI
To whom it may concern;
This summer I built a cabana/sauna in my backyard. I did a lot of comparison shopping for quality and price before deciding that Saunafin offered the best of both. Their "select quality" clear cedar is virtually unavailable elsewhere. Lansing, Cashway, and Home Depot offer inferior cedar at ridiculously high prices; while specialty dealers like Hanford don't carry any stock whatsoever.
Saunafin took my design and precisely calculated the number of boards I required. They assembled a complete sauna package, which included detailed, simple-to-follow instructions. Building was easy and resulted in almost no wastage because Saunafin provided me with carefully calculated lengths of cedar to suit my plan. The result was that I didn't end up paying for wood I couldn't use. My sauna went together quickly and the result was spectacular.
I am a very satisfied customer. Thanks Saunafin!
Andy C., Etobicoke
Dear Mike and Maria,
I would like to drop you a short line to let you know how I made out with the kit I purchased from you.
I spent time comparing your kit price to purchasing the items from various sources that I have contacts with, ie a lumber yard, an electrical contractor.
After comparing everything, it was very clear that your package was well worth the money for the material alone, never mind your guidance with the assembly and hook up.
I had already built the outside walls, from start to finish I had the 5 x 7 liner kit installed in 12 hours. The electrician came the next day and hooked the breaker into the panel and within ½ an hour I was enjoying the sauna.
We use it at least twice a week. We have had numerous compliments on our sauna, should you ever have a customer near me in Whitby, feel free to give them our name and number, we will be happy to show them our unit.
Fulfilling a Dream
My dream got fulfilled in April of 1992 at the Home Show in Toronto.
Once again looking for saunas and information I met Mike Wynn from Saunafin, who gave me very patiently detailed information about different saunas.
The actual advise and professionalism made me purchase from Saunafin.
After a couple of phone calls with Maria at the office, the cedar wood was cut to specific measurements as requested and ready for pick-up.
The Material was of very good quality.
Then with the help of a Building guide the real fun began.
By nailing board after board with easy instructions after 2 weeks of evening and weekend work the sauna was ready for use, which I did of course. It has since been a pleasure to use it and hopefully will be for many years to come.
Mr. & Mrs. H.
Dear Maria & Mike: May 4, 1998
Please find enclosed a cheque for the final payment on my sauna installation. I am, in general, a perfectionist with very high standards and I am not often inclined to take the time to write a letter of commendation. However, I must tell you how pleased I am with your level of service and the high degree of professionalism that you demonstrated on this project. The individuals who worked here created a minimum disruption and I honestly couldn't believe how little "damage" was created when your electrical sub-contractor ran the new wiring through my finished basement!
I am extremely pleased with the finished product and appreciate the manner in which you coordinated the installation, including moving the doorway to the old storage room and repairing the wall where the old doorway was. If you ever require a reference, I would be more than happy to provide one.
Nice To See You Again!
I was a pleasure to see you again at this year's home show. Meeting you again, reminded me that I had never really expressed my personal and my family's satisfaction and happiness with 'Saunafin's Sauna Kit' we purchased!
Thanks For Your Advise And For The Quality Products!
With help of my 16 year old son and a neighbor, we installed the kit in about three evenings after dinner….you were correct "anyone who can read and common sense can install your sauna kit……thanks again….the installation became a labour of love which I admire continually 3 to 4 times a week even now almost a year later.
I wish you and your colleagues every success!
Roger B. & Family