Joulupukki came at Samhain this year! (To mix the Suomi and Celtic and seasons a bit--but saunas ARE magic.)

Richard Schneider's partner Misha (the resident Finn) here to say that the modular sauna kit arrived this morning after a day's delay between Yellow and the local freight company.

What an AWESOME Halloween treat. Tonight we'll celebrate the Celtic new year by lugging the panels to our bedroom...and piecing them together.

I couldn't resist cutting open one of the shipping cartons, just to sniff the wood. It was so wonderful, I got tears in my eyes. The panel on top is also lovely. I'm going to want to sleep in there.

I thought perhaps I could apply my ample stocky strong peasant genes to hauling and sorting the components before he gets out of his afternoon meeting, but I will definitely need Richard's help. My gosh, they're so SOLID. I can't wait to see all the pieces.

On behalf of the Sinexes/Sennekkes, who came to the New World in 1656, and stayed Suomi despite everything, I wish you kiitoksia oikein paljon--many many thank-you-very-muches.

Richard and I shall be in touch, as promised, with photos when we have it in place.

peace
misha Michele S
Olympia, WA

Attention Mike:

Hi Mike: As per our conversation last week, I would like you to know that we are very pleased with our one-person sauna. We built a little room for it off our bedroom and we are using it every night. I am a cancer patient and my doctor recommended the use of an ultra-violet sauna. So hopefully, it will also improve my health. Thanks again for a great product and great service.

Regards, Jacqui Webb and Barry Field.

Cummer Park Community Centre
Sept. 12, 2007

Hi Mike

Just a short note to pass on the praises from our members on the new sauna.  Once again you and your crew did a beautiful job of removal and installation and on time.  It looks great and our members who use it regularly are enjoying it immensely.

Thanks
Mike Gerke
Cummer Park CC

May 19, 2007
Dear Maria,

I want to tell you how thrilled I am with my new "toy".  I have only had the  infrared sauna for about a week and use it every day.

The results from using the infrared sauna are already manifesting in my body. I am feeling a different energy level; my constant back pain is relieved after using the sauna. What a super cleansing of the skin!

Today I was able to "sweat" for a longer time (40 minutes). Began with 15 minutes and built up each day.....I love the time I spend in the "toy" because it is special time for only me, myself and me!!  I become so engrossed in my book (which is kept next to the sauna and only enjoyed during my special sauna sessions) that the time flies and I look forward to the next time I am able to spend relaxing.

Thank you for the service you provide and especially for the quality help given answering my questions on the phone.  It has been a joy dealing with your company.

Sincerely,

Sieglinde B.

Dear MARIA at SAUNAFIN,

The best and healthiest thing we have done, is to purchase and install the INFRARED SAUNA from you.

In the short period we have insatllaed and used it, we are feeling SO MUCH BETTER.

My Son helped to install it and is ENVIOUS of our being able to ENJOY  A HEALTHY  "IN HOME" SAUNA treatment.  (He wants one in His home)

Our sincere thank you,  for a VERY WELL BUILT PRODUCT, and YES, it is easy to assemble,  as you advertise.

Gertrud & Wilfred B
Salem, New Hampshire

Upon bringing the 4’ X 6’ custom kit home from Saunafin, I was prepared to spend days, even weeks to do the install properly, when it was complete about 10 hours later, I had to double check that I had actually put everything in correctly, it was perfect.

The packing list was accurate down to the screw, and the logic of the assembly was simplistic. Although they supply a few extra cedar pieces in case of errors, they were not needed, the install couldn’t have been more straight forward.

Thanks again Saunafin for working with us to lay out a comfortable and relaxing sauna (which we use several times a week), and for having all the necessary accessories to make our space an indoor get-away.

Rob H.,

Aurora Ontario     

Hi Maia,

I would like to express my great satisfaction with the product I bought, and the service you provided. I have finally built the sauna, and have experienced a great löyly.  I will recommend your product to all my friends who might be interested.  I'll be happy to be a reference for your potential customers.

Have a nice holiday season.

-Alex

(408) ***-****

Dear Sauna People;

We received your Sauna January 11th, installed it the 12th.  I must tell you that it went together like clock  work.  Would like to applaud your organization on their expert craftsmanship.

Thank You,

Robert N

Cherokee Village, AR

Dear Maria,
I certainly appreciate your quick response in sending me a replacement EPC control for my sauna. The new unit corrected my problem with the light. I'm returning the defective control by mail today (12/21/05).

Thanks again for your help. My Sauna is beautiful and surpassed my expectation's on the quality and customer service of your company. 

Happy Holidays from a satisfied customer.

Randy R

When I was ready to buy sauna I made an extensive research on the market. And my choice was Saunafin.  They offered me the very good price. In addition to that I've got good quality product and excellent customer and technical support.

Package includes easy to follow instructions. So, I'm not really experienced handyman but I was able to built sauna by myself.

I already have sauna in my hose for four years, since that, it's most favorable place to spend time with my family.

If I will have a chance to build one more sauna I would definitely go to Saunafin.  Highly recommend their products.

Sergey and Natalia.

I received my sauna about a week ago. Just wanted you to know how pleased I am with your product and service. I love it and so do my neighbors.

Thanks again,

Anthony V
New Port Richey, Florida

Dear Saunafin Management, Mike Maia and Maria:

Thank you so much for the Beautiful Sauna, Pre-Fab Model. It has been such a pleasure dealing with you individually I am a little sad that now that it is up I won't be talking with you guys.

I manage a business in the United States, Los Angeles and I am not used to dealing with such courteous and professionalism combined with the high level of real affinity that your people have for making the experience such a pleasure.

I found you on the internet and must have had dialogue with Maia and then Maria and even Mike at least 20 times between the emails describing my design, which you custom built and the additions that were added.

Every time I spoke to any of your team I felt like I was speaking to a best Friend, you guys are so warm and friendly and seem to have all the time in the world for even the simplest of questions.

I am sending some jpegs of the finished product, as it looks like a Swiss chalet.
If you ever need a reference or have someone who is uncertain that they are dealing with the very Finest company who really care about their customers as much as their own family, or so it seems, please have them email me and I will verify what I have written.

Warmest Regards,

John M
P.S. I have about 100 photos at all stages of development, so if you would like I can send you more, especially of the Roof construction.

Maia as per phone conversation Sept 6 2005
The Sauna Kit purchased from you was a treat to install.
The B O M and instructions where accurate and well illustrate.
I would highly recommend your product to others.
Thank you again very much

Dear Mike,

We installed your sauna kit in our basement, and the results exceeded all our expectations! First of all, the kit was made to perfectly fit our dimensions and all the materials were of excellent quality. Secondly, we never thought it would be such a heavenly experience and that we would spend so much time enjoying the sauna! And finally, we just feel ourselves more healthy, relaxed and just more happy with our lives!

And by the way - your prices are the best in town!

Thank you very much for the new quality of our lives!

Wish you all the best,

Elena and Michael, Woodbridge

April 10, 2005

Maia,

Just a note and a thank you. The sauna arrived in great condition and was super easy to assemble. The instructions were not great but the unit was so simple
I really didn't need to use them. If Saunafin needs a reference, I'd be happy to oblige.

Best wishes,
Christian

Hi Mike...the sauna arrived mid day Friday, right at my driveway.  I put it together in about 2 1/2 hours of leisure time, and we used it after dinner that first nite, and each nite since.

It works exactly as advertised...and we just love it!  After my neighbors see it...you may get some more orders.

Thanks once again, for your correspondence, and your fine product!

Sincerely, Ray C
Kettle Falls, WA

I recently purchased a sauna from your company and it is in use. It is a wonderful escape from the north country winter.

The quality of the product is excellent.The service extended by the employees is also commendable. I am very pleased - and will not hesitate to tell others about your company.

Best wishes for a prosperous and happy New Year.

Rose S - Malone, New York

hello,

here are some pics of my completed 5+7 sauna.i built it in 5 weeks putting it inside my garage.i did the framing and electrical myself never having done neither before.

i covered the outside with paneling put on horizontally.i made the trim from cedar 2+4.i did modify the heater guard making it heavier from cedar 2+4 also.

thanks for the fast delivery.im very pleased with the quality of the kit.i now have a place to spend the winter!

john.

We purchased your sauna a couple of months ago - I just wanted you to know we are enjoying it immensely! I know our health is improving each week we utilize the detoxing abilities of this wonderful sauna.

All in this family have noticed an increase in energy, better skin condition, increased metabolisms, and overall improved attitudes due no doubt to the infrared effects on the mood sensors of the brain.

I am so glad we purchased from your company, and we are very pleased with the perrormance of your machine. Thank you for all your help with our decision to purhase from you. 

Sincerely,
Donna and Jeff P

Hi Mike,

Its a beautiful job - thanks so much. But if you have the time I would appreciate you coming by to make sure I put the rocks in properly and show us how to use the deep water basin best. I could hand you over the cheque for the balance at the same time and you could admire the unusual construction and the handiwork of Vladimir and Geoffrey - and maybe even take a few pictures of if this handsome construction for future customers!

Leo

Hi! Mike

How are you? Hope you had a good holiday season and all the best for the New Year.

I have been so busy using the Sauna that I didn't get time to thank you sooner. The family is busy using the Sauna too and must admit you and your people did a good job. We were not sure how it would turn out specially because it was in the bedroom. Now that it is done, we think it was a great idea and thanks to you for making it look wonderful.

If you ever need to show a potential customer who may be considering installing a Sauna in their bedroom, we would be happy to show them what you have done.

Regards,
Sai P
Richmond Hill, Ontario
January 2004

This was a sauna installed into an existing master bedroom walk-in closet

I just wanted to drop you a little note from USA. I bought your sauna over two years ago and I tell everyone how great my experience was from start to finish.

rdering it was a little scary since it was so far away but amazingly, you handled everything well. I ended up getting the 6 to 8 person sauna (just couldn't resist Ha/ha) and it truely is my prize!

Thanks for the great and honest service.Your total pricing was much better then anything here and I love the quality of your wood.

It is not like me to go on and on but I really don't want you to think that your service and customer care went unappreciated. Please fell free to use this for any future prospective buyers. They may  e-mail me at any time. Again thank you for the terrific product and service.

Best regards;
Pat K
Sacramento,CA  
May 26, 2004

To All At Saunafin co.

I bought a 5x5 Kit two and half months ago I waited till now to write because I want to see a whole months electric bill.

I have the Tylo Combi. I just want to say that the kit is very easy to Install received a day early from Canada. I put it together in about 5 hr. it was perfect. also the info about what it would cost in electric was a little high. I recommend that any one who like steam and sauna get the Combi. The quality of the wood and the 2x4 construction of the sauna is better than any I could find here in the states.

Pete C
Flagler Beach Fl.
May 29, 2004

Maria,

I have received not only ur email but a call from the shipping company. Our sauna will be delivered on Wed.

I shouldn't speak too soon but I want you to know that it has been so wonderful dealing with you. I will definitely recommend you to everyone. You know what your talking about, you were of your word to ship so quickly, and very pleasant to talk to, no hidden costs, or hidden extras. I wish all the companies I have delt with were 1/2 this wonderful... All I can say to you is Thank You.

I hope I enjoy our sauna as much as dealing with you. Thanks so much once again.. I will get back to you when we receive it and try to put it together.

We will let you know how easy it is...talk to you soon.

Joanne F

Hi Mike,

Here are a few pictures from our Sauna we build last year by Parry Sound. Remember, I promised to send a few. We are very happy with the Sauna, and your Service.

Best Regards
Helmut (K)

Hi,

I ordered my kit a few weeks ago and I just wanted to let you know how happy my wife and I are with it. The quality of the material was perfect. My problem is I had not anticipated the ticking of the timer. Although it's not excessive it is slightly distracting during the peaceful, quiet time we spend in the sauna. Can the electronic timer be installed without having to rewire?

Again, thanks so much.
Scott

I just wanted to drop a line to say I'm very happy with the sauna that as purchased from saunafin. The instructions were very easy to follow and the unit was completed by myself in 3 days.

The Tylo heating unit that was purchased with the kit performs very well & my wife enjoys it thoroughly. I would also like to thank you for you attention to the situation that I had and how you handled the call. I have also shown this unit to a few friends who are thinking of installing one in the future.

Regards
Len W
St. Catharines.
April, 2004

Installed the unit right after Xmas. Just in time for our vacation to Cancun, more importantly, our return! Unit works great. I am so glad

I ordered the larger unit (SM7) as the heat up time is fast (125sq.ft - tile). Probably takes 5 minutes from the start of steam to hot room and another 5 minutes until tile and room are hot enough that one can shut it off for a couple of minutes.

The electronic control 'inside 'is the key to the whole thing! Some of the competitor models have manual timers outside and after the first use one can see the drawback of that. If you ever want someone's email address to send a prospective customer, feel free.

I sent an email to Steamist asking about cleaning (maintenance schedule and how to clean).  If you have suggestions, please reply.  Otherwise, thanks again.  My wife and I are happy customers!

Kerry V

Dear Maia,

I'm happy to report that the sauna arrived safely last Wednesday, and this past weekend we managed to get the wiring done and the sauna itself assembled, up, and running over the week-end.

There was one minor omission in the shipment: there was no ladle with the bucket and other accessories. We’d appreciate your sending us one, as we have not found it easy to locate a wooden ladle; it was an uncharacteristic lapse from an otherwise flawless package.

The product is superbly designed; my only suggestion is some better instructions about installing the heater itself in the unit. And I must say the instructions included with the Tylo SS-7 were unnecessarily difficult because they insist on writing one book to cover all their many units, and the flow of instructions was a bit like following a maze.

Still, we look forward to many lovely sessions in the sauna and will happily recommend your company to friends.

Best wishes for the holiday season,

Michael S
mjsprof@******.net

Charlottesville, VA
Dec 2003

I wanted to drop you all a quick note and tell you about my Saunafin experience. You are more than welcome to include me on your referral page.

As your average American consumer, I was a little nervous at first about sending a bunch of money across the border, but you folks handled my whole situation so well, I actually ended up being very happy in doing so.

My construction situation was unique, and I ended up going with a fairly large alternative layout. Maia and Mike were great in helping me to work through my particular concerns.

The kit arrived in only a few days, which was nothing short of amazing, it being the week before Christmas. Everything was packed well, and survived the trip. I spent 3 solid days, with a lot of help from friends and family, but the result is absolutely beautiful. I did have to do some miter saw work, and I would have been happy with a few more screws and a few less nails, but all in all, the entire construction experience was very enjoyable (for a guy who is **not** a carpenter). The materials provided were just right for the job, and the clear cedar is gorgeous.

In summary, I can't say enough good things about the whole deal. I would highly recommend Saunafin to anyone wanting to install a *quality* sauna. There is nothing quite like shutting off the TV and going to take a sauna whenever the urge strikes, and the whole thing pays for itself in the increased property value of my home.

Thanks much,

Eric G. L
Colorado Springs, CO USA
April, 2004

Hi there.

Just thought I'd drop a note of thanks. I ordered a material kit for a 5' x 6' corner entry, which arrived 2/7. I did the construction over the past two weekends and it was fully operational as of Sunday.

Everything is working great and it is awesome and relaxing!

Thanks again.

Daniel H
Fox River
Grove, Illinois

Dear Maia,

Thank you again for all your help, bellow is my follow up on your request.

When I decided to build a Sauna I was looking for two criteria's, excellent quality of the material and reasonable prices.

Without any doubt now looking back, Saunafin met these criteria.

To my surprise beside these two qualities I was bargaining for, I also got outstanding service in no small part to the great assistance I received from Maia Zelyuk. From my first encounter with her to the last I felt her great enthusiasm, knowledge and love for the job she is doing. I wish that more people like her are around us, it would make our lives much easier.

Without doubt I strongly recommend Saunafin to everybody who wants a good sauna and exceptional service for an excellent price.

With great respect for the people at Saunafin,

Alex Feldman.

Oct 2003

Hello Maia.

We are done. The sauna is complete and in use. All I need is for my robes and towels to arrive. Attached is a collage of pictures of the completed product. I actually recorded the whole process and have 22 pictures.... but I will spare you from having to view them all! The one attached is the one I have posted on our website.

Thank you for providing a great product at a great price. Your service was great as well, and you were very patient with us. Thanks again. If you ever have anyone in our area who would like to view your product before purchase,
send them to us. You would be proud to see what we have created in out backyard with your sauna kit.

Sarah Dolk
--
Rol & Sarah D
Adobe Nido Bed & Breakfast
Our website: http://www.adobenido.com

Click for larger image

I just thought I ought to send a note thanking everyone at Saunafin for your wonderful product. My wife and I are enthusiastically happy customers. We finished the installation of our sauna about a month ago, and it's just spectacular. My wife was not wholly enthusiastic about this project, having
sauned only once or twice in her naïve past. But now she is a fanatic! If Sherrye doesn't have her DAILY sauna, she gets really cranky.

The lumber materials (after replacement of some trim boards that were damaged in shipment) are excellent, better than expected; the heater (CW-STL) is an exceptional piece of work, works perfectly; your Web site is a no-frills, information-packed, easily navigable source of pertinent information. Count us as thoroughly satisfied customers.

My contractor, who installed the sauna as part of a much larger building project that included a sizable deck adjacent to a large screened-in porch (the sauna is adjacent to the porch on the opposite side from the deck, an outdoor installation affixed to the exterior of the house and accessible by a walkway of about 20 feet that leads to the sauna from the porch, had never before installed a sauna. He had only a little trouble following the enclosed instructions.. If you're interested in what my contractor would recommend as additional information for those ignorant of the proper procedures of building a sauna, I'll share that with you. It really is a thing of subtle beauty. We should send you a picture.

One question and one problematic comment, however: (1) Why does the little red light on the TPT3 control panel stay on all the time, whether or not the sauna is on? Is that just to provide confirmation that the unit is properly connected? Or does that result from some sort of error in the wiring? (2)
Initially, the timer would get "stuck" at about the midpoint of its cycle, that is, would stop ticking and, in fact, cut off current to the heater. After a couple of weeks, however, that problem seemed to have disappeared. The timer-heater has not stopped during a set term of operation for a couple of weeks.

All in all, we are very happy with our purchase and have already bragged on Saunafin to our friends.

Thanks for your help during my initial inquiries, through the matter of the damaged shipment, and for further information you may provide.

Bard Y

White Bluff, TN

March 30, 2001
Dear Ladies and Gentlemen,

My name is Mark B. We bought your sauna at the end of last year and using it about three month. My wife and I would like to thank you for such good product. We really enjoy it. We take a sauna two - three times a week and every time we feel like we were born again.

Any way thank you for good product and I'm trying to promote it among my friends.

Sincerely,
Mark B.
Arlington Heights, IL USA

January 2000

Just a short note to let you know how pleased I am with the 4 x 5 Sauna Kit, which I purchased from you. The parts list was perfectly correct, the parts were all in excellent condition and were more than adequate to meet the needs for my sized sauna.

The quality of both the lumber and other materials was excellent. The instructions were good and I was easily able to complete the full installation in four normal working days. I only had several minor questions and you were readily available on your toll-free number to answer those.

I have already received numerous compliments on its terrific appearance and performance, and as you guess we are giving it extensive use.

Thank you again, and you are most welcome to use my testimonial for whatever purpose you deem fit.

Sincerely,

Tony G., 
Ottawa, ON

Metro-Central YMCA
20 Grosevenor St.
Toronto, Ontario
M4Y 2V5

FAX MEMO 

To: Saunafin
From:
Ed Dent
Manager,
Building Services

Mike

Great job on the sauna - as always. Looks fantastic.

Thanks,
Ed Dent

December, 1999

I must admit the load was bigger than I had anticipated. We did get across the Boarder without any hassle. I'm glad we decided to use your Broker. I can't imagine doing it without their help.It took about 45 minutes.

I started assembly on Friday and finished on Sunday about 22 man hours including the Electrical which I did myself. It looks Great, I've had several complements on it. We had 5 people in it on Sunday night. We shared a small glass of Finlandia Vodka, each adult taking a sip the child in the room could only smell it. We then christened the sauna with a little of the Vodka for good luck.

Thanks for all the help.
Patrick D.
White lake, MI

September, 1999

To whom it may concern;

This summer I built a cabana/sauna in my backyard. I did a lot of comparison shopping for quality and price before deciding that Saunafin offered the best of both. Their "select quality" clear cedar is virtually unavailable elsewhere. Lansing, Cashway, and Home Depot offer inferior cedar at ridiculously high prices; while specialty dealers like Hanford don't carry any stock whatsoever.

Saunafin took my design and precisely calculated the number of boards I required. They assembled a complete sauna package, which included detailed, simple-to-follow instructions. Building was easy and resulted in almost no wastage because Saunafin provided me with carefully calculated lengths of cedar to suit my plan. The result was that I didn't end up paying for wood I couldn't use. My sauna went together quickly and the result was spectacular.

I am a very satisfied customer. Thanks Saunafin!

Sincerely,
Andy C., Etobicoke

May, 1999

Dear Mike and Maria,

I would like to drop you a short line to let you know how I made out with the kit I purchased from you.

I spent time comparing your kit price to purchasing the items from various sources that I have contacts with, ie a lumber yard, an electrical contractor.

After comparing everything, it was very clear that your package was well worth the money for the material alone, never mind your guidance with the assembly and hook up.

I had already built the outside walls, from start to finish I had the 5 x 7 liner kit installed in 12 hours. The electrician came the next day and hooked the breaker into the panel and within ½ an hour I was enjoying the sauna.

We use it at least twice a week. We have had numerous compliments on our sauna, should you ever have a customer near me in Whitby, feel free to give them our name and number, we will be happy to show them our unit.

Sincerely,

Barry G.
Whitby, ON

Dear Maria & Mike: May 4, 1998

Please find enclosed a cheque for the final payment on my sauna installation. I am, in general, a perfectionist with very high standards and I am not often inclined to take the time to write a letter of commendation. However, I must tell you how pleased I am with your level of service and the high degree of professionalism that you demonstrated on this project. The individuals who worked here created a minimum disruption and I honestly couldn't believe how little "damage" was created when your electrical sub-contractor ran the new wiring through my finished basement!

I am extremely pleased with the finished product and appreciate the manner in which you coordinated the installation, including moving the doorway to the old storage room and repairing the wall where the old doorway was. If you ever require a reference, I would be more than happy to provide one.

Sincerely,

Kathy W.,
Thornhill, Ontario

April, 1994

Dear Mike

Nice To See You Again!

I was a pleasure to see you again at this year's home show. Meeting you again, reminded me that I had never really expressed my personal and my family's satisfaction and happiness with 'Saunafin's Sauna Kit' we purchased!

Thanks For Your Advise And For The Quality Products!

With help of my 16 year old son and a neighbor, we installed the kit in about three evenings after dinner….you were correct "anyone who can read and common sense can install your sauna kit……thanks again….the installation became a labour of love which I admire continually 3 to 4 times a week even now almost a year later.

I wish you and your colleagues every success!

Roger B. & Family