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Covid-19 Update

 

 

COVID-19 SHOWROOM AND PICK UP POLICY

 

May 22, 2020
 

The health and safety of our families, employees, and customers is a top priority. Saunafin has implemented the following social distancing protocols.

 

Sales:              

We encourage our customers to view products on our website and call with questions and to place orders.
The showroom is open by appointment only.

Customers must wear masks at all times in the showroom.

If you do not have a one, we will provide a disposable mask.
Absolutely no one is permitted in the showroom without a mask.

(We are available for Skype or Zoom sales calls if you prefer.)

 

 

Orders:  

We encourage our customers to view products on our website and call with questions or to place orders.

Once you have received and approved your quotation, we will send you a copy of the invoice and a credit card authorization form, which we ask you to complete and return to us.

 

Pick-ups:        

Please drive around to the back of unit 2.

Ring the door bell and wait for an employee to open shipping doors.

Prepare your vehicle. 

While you wait a safe distance to the side, we will load the material.

Warehouse employees have strict instructions to maintain two metre separation from customers.

Customers may not enter the warehouse. 

 

 

Proof of Receipt:

In lieu of signing paperwork, you may be asked to present your driver’s license for us to photograph as proof of pick-up or delivery.

 

 

Thank you for your understanding.
 

 

 

 

 

 

 

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