Technical Support

Our Team is Here to Assist You!

Please select your SaunaFin Sauna Heater model below, answer a few quick questions related to your choice, share your details, and let us ensure your Sauna experience is seamless. Your feedback helps us tailor our support to your specific needs.

Heater Size (kW)

4.6kW 7kW 8.3kW

Specifications of the Heater

Combi (separate control) Plus (separate control) Sport (built in control at bottom)

Type of Control

Select the type of tylo control

Pure (1 -10 LED diodes) Elite Wifi (full Screen)

Heater Size (kW)

4.5kW 6kW 8kW 9kW

Where is sauna installed

Residence Hotel Airbnb

Additional Information

Is this a new installation?

Yes No

Did you purchase the heater only or complete sauna package?

Heater Only Complete Sauna Package

Name under which it was purchased

What is the issue you are having?

Have you tried any troubleshooting; if yes, what?
Please see links to technical support Documents

Upload Photos

PICTURES HELP US DETERMINE WHAT MAY BE CAUSING THE ISSUE YOU ARE HAVING.
Please include pictures showing the following: HEATER, CONTROL, SENSOR, AND LOCATION OF SENSOR & VENTS