Maria,
I have received not only ur email but a call from the shipping company. Our sauna will be delivered on Wed.
I shouldn't speak too soon but I want you to know that it has been so wonderful dealing with you. I will definitely recommend you to everyone. You know what your talking about, you were of your word to ship so quickly, and very pleasant to talk to, no hidden costs, or hidden extras. I wish all the companies I have delt with were 1/2 this wonderful... All I can say to you is Thank You.
I hope I enjoy our sauna as much as dealing with you. Thanks so much once again.. I will get back to you when we receive it and try to put it together.
We will let you know how easy it is...talk to you soon.
Joanne F
Hi Mike,
Here are a few pictures from our Sauna we build last year by Parry Sound. Remember, I promised to send a few. We are very happy with the Sauna, and your Service.
Best Regards
Helmut (K)
Hi,
I ordered my kit a few weeks ago and I just wanted to let you know how happy my wife and I are with it. The quality of the material was perfect. My problem is I had not anticipated the ticking of the timer. Although it's not excessive it is slightly distracting during the peaceful, quiet time we spend in the sauna. Can the electronic timer be installed without having to rewire?
Again, thanks so much.
Scott
Installed the unit right after Xmas. Just in time for our vacation to Cancun, more importantly, our return! Unit works great. I am so glad
I ordered the larger unit (SM7) as the heat up time is fast (125sq.ft - tile). Probably takes 5 minutes from the start of steam to hot room and another 5 minutes until tile and room are hot enough that one can shut it off for a couple of minutes.
The electronic control 'inside 'is the key to the whole thing! Some of the competitor models have manual timers outside and after the first use one can see the drawback of that. If you ever want someone's email address to send a prospective customer, feel free.
I sent an email to Steamist asking about cleaning (maintenance schedule and how to clean). If you have suggestions, please reply. Otherwise, thanks again. My wife and I are happy customers!
Kerry V
Dear Maia,
I'm happy to report that the sauna arrived safely last Wednesday, and this past weekend we managed to get the wiring done and the sauna itself assembled, up, and running over the week-end.
There was one minor omission in the shipment: there was no ladle with the bucket and other accessories. We’d appreciate your sending us one, as we have not found it easy to locate a wooden ladle; it was an uncharacteristic lapse from an otherwise flawless package.
The product is superbly designed; my only suggestion is some better instructions about installing the heater itself in the unit. And I must say the instructions included with the Tylo SS-7 were unnecessarily difficult because they insist on writing one book to cover all their many units, and the flow of instructions was a bit like following a maze.
Still, we look forward to many lovely sessions in the sauna and will happily recommend your company to friends.
Best wishes for the holiday season,
Michael S
mjsprof@******.net
Charlottesville, VA
Dec 2003
Hi there.
Just thought I'd drop a note of thanks. I ordered a material kit for a 5' x 6' corner entry, which arrived 2/7. I did the construction over the past two weekends and it was fully operational as of Sunday.
Everything is working great and it is awesome and relaxing!
Thanks again.
Daniel H
Fox River
Grove, Illinois
Dear Maia,
Thank you again for all your help, bellow is my follow up on your request.
When I decided to build a Sauna I was looking for two criteria's, excellent quality of the material and reasonable prices.
Without any doubt now looking back, Saunafin met these criteria.
To my surprise beside these two qualities I was bargaining for, I also got outstanding service in no small part to the great assistance I received from Maia Zelyuk. From my first encounter with her to the last I felt her great enthusiasm, knowledge and love for the job she is doing. I wish that more people like her are around us, it would make our lives much easier.
Without doubt I strongly recommend Saunafin to everybody who wants a good sauna and exceptional service for an excellent price.
With great respect for the people at Saunafin,
Alex Feldman.
Oct 2003
Hello Maia.
We are done. The sauna is complete and in use. All I need is for my robes and towels to arrive. Attached is a collage of pictures of the completed product. I actually recorded the whole process and have 22 pictures.... but I will spare you from having to view them all! The one attached is the one I have posted on our website.
Thank you for providing a great product at a great price. Your service was great as well, and you were very patient with us. Thanks again. If you ever have anyone in our area who would like to view your product before purchase,
send them to us. You would be proud to see what we have created in out backyard with your sauna kit.
Sarah Dolk
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Rol & Sarah D
Adobe Nido Bed & Breakfast
Our website: http://www.adobenido.com
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