Testimonials

I just thought I ought to send a note thanking everyone at Saunafin for your wonderful product. My wife and I are enthusiastically happy customers. We finished the installation of our sauna about a month ago, and it's just spectacular. My wife was not wholly enthusiastic about this project, having
sauned only once or twice in her naïve past. But now she is a fanatic! If Sherrye doesn't have her DAILY sauna, she gets really cranky.

The lumber materials (after replacement of some trim boards that were damaged in shipment) are excellent, better than expected; the heater (CW-STL) is an exceptional piece of work, works perfectly; your Web site is a no-frills, information-packed, easily navigable source of pertinent information. Count us as thoroughly satisfied customers.

My contractor, who installed the sauna as part of a much larger building project that included a sizable deck adjacent to a large screened-in porch (the sauna is adjacent to the porch on the opposite side from the deck, an outdoor installation affixed to the exterior of the house and accessible by a walkway of about 20 feet that leads to the sauna from the porch, had never before installed a sauna. He had only a little trouble following the enclosed instructions.. If you're interested in what my contractor would recommend as additional information for those ignorant of the proper procedures of building a sauna, I'll share that with you. It really is a thing of subtle beauty. We should send you a picture.

One question and one problematic comment, however: (1) Why does the little red light on the TPT3 control panel stay on all the time, whether or not the sauna is on? Is that just to provide confirmation that the unit is properly connected? Or does that result from some sort of error in the wiring? (2)
Initially, the timer would get "stuck" at about the midpoint of its cycle, that is, would stop ticking and, in fact, cut off current to the heater. After a couple of weeks, however, that problem seemed to have disappeared. The timer-heater has not stopped during a set term of operation for a couple of weeks.

All in all, we are very happy with our purchase and have already bragged on Saunafin to our friends.

Thanks for your help during my initial inquiries, through the matter of the damaged shipment, and for further information you may provide.

Bard Y

White Bluff, TN

March 30, 2001
Dear Ladies and Gentlemen,

My name is Mark B. We bought your sauna at the end of last year and using it about three month. My wife and I would like to thank you for such good product. We really enjoy it. We take a sauna two - three times a week and every time we feel like we were born again.

Any way thank you for good product and I'm trying to promote it among my friends.

Sincerely,
Mark B.
Arlington Heights, IL USA

January 2000

Just a short note to let you know how pleased I am with the 4 x 5 Sauna Kit, which I purchased from you. The parts list was perfectly correct, the parts were all in excellent condition and were more than adequate to meet the needs for my sized sauna.

The quality of both the lumber and other materials was excellent. The instructions were good and I was easily able to complete the full installation in four normal working days. I only had several minor questions and you were readily available on your toll-free number to answer those.

I have already received numerous compliments on its terrific appearance and performance, and as you guess we are giving it extensive use.

Thank you again, and you are most welcome to use my testimonial for whatever purpose you deem fit.

Sincerely,

Tony G., 
Ottawa, ON

Ed Dent
Manager,
Building Services

Mike

Great job on the sauna - as always. Looks fantastic.

Thanks,
Ed Dent

December, 1999

I must admit the load was bigger than I had anticipated. We did get across the Boarder without any hassle. I'm glad we decided to use your Broker. I can't imagine doing it without their help.It took about 45 minutes.

I started assembly on Friday and finished on Sunday about 22 man hours including the Electrical which I did myself. It looks Great, I've had several complements on it. We had 5 people in it on Sunday night. We shared a small glass of Finlandia Vodka, each adult taking a sip the child in the room could only smell it. We then christened the sauna with a little of the Vodka for good luck.

Thanks for all the help.
Patrick D.
White lake, MI

September, 1999

To whom it may concern;

This summer I built a cabana/sauna in my backyard. I did a lot of comparison shopping for quality and price before deciding that Saunafin offered the best of both. Their "select quality" clear cedar is virtually unavailable elsewhere. Lansing, Cashway, and Home Depot offer inferior cedar at ridiculously high prices; while specialty dealers like Hanford don't carry any stock whatsoever.

Saunafin took my design and precisely calculated the number of boards I required. They assembled a complete sauna package, which included detailed, simple-to-follow instructions. Building was easy and resulted in almost no wastage because Saunafin provided me with carefully calculated lengths of cedar to suit my plan. The result was that I didn't end up paying for wood I couldn't use. My sauna went together quickly and the result was spectacular.

I am a very satisfied customer. Thanks Saunafin!

Sincerely,
Andy C., Etobicoke

May, 1999

Dear Mike and Maria,

I would like to drop you a short line to let you know how I made out with the kit I purchased from you.

I spent time comparing your kit price to purchasing the items from various sources that I have contacts with, ie a lumber yard, an electrical contractor.

After comparing everything, it was very clear that your package was well worth the money for the material alone, never mind your guidance with the assembly and hook up.

I had already built the outside walls, from start to finish I had the 5 x 7 liner kit installed in 12 hours. The electrician came the next day and hooked the breaker into the panel and within ½ an hour I was enjoying the sauna.

We use it at least twice a week. We have had numerous compliments on our sauna, should you ever have a customer near me in Whitby, feel free to give them our name and number, we will be happy to show them our unit.

Sincerely,

Barry G.
Whitby, ON

Dear Maria & Mike: May 4, 1998

Please find enclosed a cheque for the final payment on my sauna installation. I am, in general, a perfectionist with very high standards and I am not often inclined to take the time to write a letter of commendation. However, I must tell you how pleased I am with your level of service and the high degree of professionalism that you demonstrated on this project. The individuals who worked here created a minimum disruption and I honestly couldn't believe how little "damage" was created when your electrical sub-contractor ran the new wiring through my finished basement!

I am extremely pleased with the finished product and appreciate the manner in which you coordinated the installation, including moving the doorway to the old storage room and repairing the wall where the old doorway was. If you ever require a reference, I would be more than happy to provide one.

Sincerely,

Kathy W.,
Thornhill, Ontario