January 19, 2012
Dear Maia,
I'm sending you this email (which I rarely do....), just to tell you how happy I'm with the Sauna you supplied me. My expectations were high - but the final result exceed it....
Its so perfect - both built and finish quality and performance!
Thank you very much! I'll definitely order again from you and recommend your company to anyone I know!
Regards
Eli
Dear Mike, Maria, and Maia,
Saunafin made my wife and I very happy with your service, quality and pricing. We are delighted with our Sauna.
In our home remodel we carved out a 7' by 7' room for a Sauna. But we were not sure how to get the Sauna designed for our needs. My first contact with Maria I learned that as a matter of principle you did not sell an "always on heater". This informed me that you wanted to give me the right product not just sell me something.
We put in a few extra touches that that add to our enjoyment I was guided by Saunafin to get a marine speaker so we could have music without having the speaker melt. Another technical detail provided by Saunafin were vertical. It looks wonderful 3 by 3 window in our Sauna. We were assured by Andersen Windows that the double pane vinyl would not melt. The window and, on the opposite wall, a Saunafin glass door make it very special. One other thought is our approach to getting the hot air to move in the room. We have a Japanese dance "performance fan" (18 inches) that we occasionally wave at the ceiling and it circulates the most intense heat.
I had one problem after about year. The heater stopped working, but Mike explained how to reset the breaker on the heater and how to avoid my problem in the future. Easy to get service from an expert!
Our sauna is a treat for us several days a week. The quality of the cedar wood, insulation, heater and overall design all contribute. I am grateful for the guidance we got from the Saunafin team to make our Sauna a great buying and using experience.
November 29, 2011
Dear Mike,
Last January we had a custom Saunafin Sauna installed in our new construction house. It was a 5ft by 7ft sauna, with a Tylo Combi heater. It was a complicated process as there were several custom features such as accent bench lighting, a water faucet, a custom door, custom window, as well as a very tight spacing.
I am very particular and we had many back and forth emails to try and get things right. We have now been using the Sauna for 6 months. I would like to thank you for all your efforts and complement you and your crew on your work. The design was perfect. The bench sizes work just great. The carpenter was outstanding and everything still looks great.
I would gladly be a reference for anyone else who is concerned with how things will turn out.
The accent lighting in the lower bench has worked out well. We used LED step lights and a wider board for the lower bench.
Once again, thanks for everything and please pass my thanks on to the carpenter.
I have enclosed some pictures for your scrapbook.
Sincerely,
Earl
Thornhill, Ontario

Maria, I want to sent you a quick note to say how much I appreciate the quality and easy of assembly in your sauna unit I supplied to my customer. I found all the pieces in perfect condition and the assembly went very quickly.
My customer is very happy this the final product. I have been a contractor - carpenter of over 30 years and this was one of the best products I have experienced. Thank you for a fine product.
Bill Austin President
BB&C Construction LLC
Mike,
Our new sauna at the University city recreation centre looks fantastic. Thanks for a great job.
Thanks
Carlos
Here’s the photos, sending smaller versions for your review – if you’d like higher resolution, happy to send.
Recommendation: “We are delighted with our new Sauna and the quality of the product. We used a kit in our new home construction and the Sauna folks (Maia) worked with our builder to create a space that is both functional and accommodating.”
Hope this finds you well and thanks so much.

Maia,
I was finally able to build my Sauna (inside only, as I am waiting for the insulation inspection and then the plastering contractor to finish the room). It was a great experience, the instructions were helpful, and the result continues to blow me away. I have used it twice already. It is Memorial Day weekend here and I opened the pool as well. Due to the long and cold winter in Massachusetts the water temp is still in the 50's (14° C), but after the Sauna it feels just right. Thank you Saunafin!
Christian D
Medfield, MA
Maria..
Our sauna is built and we are very pleased with how it looks and more importantly how enjoyable to use. The pre-fab kit [ 4' x6'] was well packed upon arrival...instructions were clear...together in and trimmed in one day. Really a high quality build. Thank you for your customer service and personal help with custom designing a layout that would fit our needs...
Satisfied customer in Connecticut.
Respectfully,
Helga and Jay
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