Testimonials

Maria 
C/O Saunafin Saunas and Steam baths
Concord, On

Dear Maria, 
As you are aware, I ordered a 6x8 sauna kit two weeks ago. Although I had done some research into pre cut kits, it was certainly not something I was aware of or had any idea of the nuances involved in not only ordering the kit, but the assembly required.

You virtually walked me through the process, making certain I understood what it was that I needed, including veering me away from some of the items I thought I needed, and making certain I ordered other items I didn’t think I needed but in the end made my sauna more enjoyable. I would well imagine that most customers are very much like me, in that they have a reasonably good understanding of what they want however, have no idea of exactly what they need.

I must tell you, it is a difficult decision to provide a credit card number over the phone for a purchase of this magnitude, to a person in another country, for a product you will in all likelihood only purchase once or twice in a lifetime. You made this decision very easy, and were most helpful in explaining all areas from shipping to construction.

When I received my sauna kit, I was truly amazed at the way in which it was packed, marked, and the care that was taken to insure all the correct pieces were in the kit. The kit truly does contain everything you need to install your sauna kit, including extra lumber in the event a mistake is made in cutting or installing by the homeowner. It just got better as I opened and began to install my kit; the quality of the materials, the beauty of the wood, the care taken to explain what items are in which carton, and again everything I needed was in the package I made less than 12 cuts for the entire kit, and this was only trimming the corner molding and cutting the top pieces of wall planks.

I am so impressed with the quality and the service I received, that I would be willing to allow you to give my name and number to any potential customer as a referral.

Once again thank you all at Saunafin for great customer service and a great product.

Art  & Marie 
Jefferson City, Montana 

Hi Maia,

I would like to express my great satisfaction with the product I bought, and the service you provided. I have finally built the sauna, and have experienced a great löyly.  I will recommend your product to all my friends who might be interested.  I'll be happy to be a reference for your potential customers.

Have a nice holiday season.

-Alex

(408) ***-****

Dec 20, 2007

Mike, I want to express my appreciation for your assistance in helping me choose the right sauna specifications and the excellent work of your company in manufacturing it.

The sauna was delivered on - time as promised.

The workmanship was excellent.

It was very easy to assemble.

The functionality is marvellous. The Tylo heater is exactly what I hoped for.

I wish you success, and I will certainly recommend your company to all my friends and contacts I will be happy to serve as a reference for any potential customer.

My best wishes for happy holidays and a great 2008 to all the Saunafin team.

Thanks, Sam

Attention Mike:

Hi Mike: As per our conversation last week, I would like you to know that we are very pleased with our one-person sauna. We built a little room for it off our bedroom and we are using it every night. I am a cancer patient and my doctor recommended the use of an ultra-violet sauna. So hopefully, it will also improve my health. Thanks again for a great product and great service. 

Regards, Jacqui Webb and Barry Field.

Joulupukki came at Samhain this year! (To mix the Suomi and Celtic and seasons a bit--but saunas ARE magic.)

Richard Schneider's partner Misha (the resident Finn) here to say that the modular sauna kit arrived this morning after a day's delay between Yellow and the local freight company.

What an AWESOME Halloween treat. Tonight we'll celebrate the Celtic new year by lugging the panels to our bedroom...and piecing them together.

I couldn't resist cutting open one of the shipping cartons, just to sniff the wood. It was so wonderful, I got tears in my eyes. The panel on top is also lovely. I'm going to want to sleep in there.

I thought perhaps I could apply my ample stocky strong peasant genes to hauling and sorting the components before he gets out of his afternoon meeting, but I will definitely need Richard's help. My gosh, they're so SOLID. I can't wait to see all the pieces.

On behalf of the Sinexes/Sennekkes, who came to the New World in 1656, and stayed Suomi despite everything, I wish you kiitoksia oikein paljon--many many thank-you-very-muches.

Richard and I shall be in touch, as promised, with photos when we have it in place.

peace 
misha Michele S 
Olympia, WA

Good afternoon,
I just wanted to thank you for making my Infra Red sauna purchase a pleasant experience.
As I had a previous bad experience with another supplier claiming to have “great” saunas, I was fairly apprehensive and a bit gun shy.
I visited your showroom on Monday morning and by Wednesday night we were enjoying our new sauna.  Eric did a great job, was very professional and helpful in explaining things to a newcomer.  He represents your company well.
The sauna is a well designed and well assembled unit that I’m sure will last us a lifetime.  I had seen and have seen since units made of Hemlock that are obviously cheap models produced in mass quantity overseas. There is a definite difference in quality that I wouldn’t recommend anyone compromise on.  I certainly did not myself.
You have a great product, a helpful and knowledgeable staff and you deliver what you promise unlike at least one of your competitors that I know of.  This is the perfect recipe for a successful business. Please feel free to use me as a reference or publish this email if you need to.

Cummer Park Community Centre
Sept. 12, 2007

Hi Mike

Just a short note to pass on the praises from our members on the new sauna.  Once again you and your crew did a beautiful job of removal and installation and on time.  It looks great and our members who use it regularly are enjoying it immensely.

Thanks
Mike Gerke
Cummer Park CC

May 19, 2007
Dear Maria,

I want to tell you how thrilled I am with my new "toy".  I have only had the  infrared sauna for about a week and use it every day.

The results from using the infrared sauna are already manifesting in my body. I am feeling a different energy level; my constant back pain is relieved after using the sauna. What a super cleansing of the skin!

Today I was able to "sweat" for a longer time (40 minutes). Began with 15 minutes and built up each day.....I love the time I spend in the "toy" because it is special time for only me, myself and me!!  I become so engrossed in my book (which is kept next to the sauna and only enjoyed during my special sauna sessions) that the time flies and I look forward to the next time I am able to spend relaxing.

Thank you for the service you provide and especially for the quality help given answering my questions on the phone.  It has been a joy dealing with your company.

Sincerely,

Sieglinde B.